Semble incident

Certain bookings not loading when clicked or edited from the appointments calendar

Minor Resolved View vendor source →

Semble experienced a minor incident on June 10, 2024 affecting Semble, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 08:58 AM UTC
Resolved
Jun 10, 2024, 11:43 AM UTC
Duration
2h 44m
Detected by Pingoru
Jun 10, 2024, 08:58 AM UTC

Affected components

Semble

Update timeline

  1. investigating Jun 10, 2024, 08:58 AM UTC

    We are currently experiencing an issue with certain bookings not loading when clicked or edited from the appointments calendar. We are investigating this at high priority and thank you for bearing with us.

  2. identified Jun 10, 2024, 09:33 AM UTC

    The issue has been identified and we're currently working on a fix. Thank you for your continued patience.

  3. identified Jun 10, 2024, 10:40 AM UTC

    We're continuing to work on a fix and hope to be able to deploy this soon. Once again, thank you for your patience whilst we work on this.

  4. monitoring Jun 10, 2024, 11:01 AM UTC

    A fix has been implemented so this should now work as expected. Kindly note you will need to refresh your page. Thank you for bearing with us.

  5. resolved Jun 10, 2024, 11:43 AM UTC

    This incident has been resolved. We appreciate your patience.