Semble incident

Clynxx prescription issues

Notice Resolved View vendor source →

Semble experienced a notice incident on July 22, 2024 affecting Semble, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 09:17 AM UTC
Resolved
Jul 22, 2024, 12:03 PM UTC
Duration
2h 46m
Detected by Pingoru
Jul 22, 2024, 09:17 AM UTC

Affected components

Semble

Update timeline

  1. investigating Jul 22, 2024, 09:17 AM UTC

    Please be advised that Clynxx is currently experiencing issues due to a third-party network problem, which means that prescriptions to Clynxx may not be sent successfully. We are in constant liaison with their team and will provide updates on the matter as soon as possible. In the meantime, please send any prescriptions on Clynxx directly. We appreciate your patience and understanding during this time.

  2. investigating Jul 22, 2024, 10:52 AM UTC

    Please be advised that Clynxx is still experiencing issues due to a third-party network problem, which means that prescriptions to Clynxx may not be sent successfully. We are in constant liaison with their team and will provide updates on the matter as soon as possible. In the meantime, please send any prescriptions on Clynxx directly. We appreciate your patience and understanding during this time.

  3. resolved Jul 22, 2024, 12:03 PM UTC

    The issue with prescriptions has now been resolved.