Semble experienced a notice incident on July 30, 2024, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 30, 2024, 09:24 AM UTC
We are currently experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not being submitted successfully to Clynxx. We are in constant liaison with their support team and will provide updates on this as soon as possible. In the meantime, we recommend to directly prescribe on Clynxx portal. We appreciate your patience and understanding during this time.
- investigating Jul 30, 2024, 11:52 AM UTC
We are still experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not be sent successfully to Clynxx. We are in liaison with their support team and will provide updates as soon as possible. In the meantime, please send any prescriptions on Clynxx portal directly. Thank you for your patience and your understanding.
- investigating Jul 30, 2024, 12:48 PM UTC
We are continuing to investigate this issue.
- resolved Jul 30, 2024, 12:50 PM UTC
The issue with prescriptions has now been resolved. You can send the prescriptions as normal. Thank you for your patience.