Semble incident

Reduced Performance experienced

Notice Resolved View vendor source →

Semble experienced a notice incident on September 23, 2024 affecting Semble, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 11:37 AM UTC
Resolved
Sep 23, 2024, 02:32 PM UTC
Duration
2h 54m
Detected by Pingoru
Sep 23, 2024, 11:37 AM UTC

Affected components

Semble

Update timeline

  1. investigating Sep 23, 2024, 11:37 AM UTC

    We are aware some users are currently experiencing some slowness that is causing issues with the platform and mainly loading letters, templates and documents. Our engineers are currently monitoring the situation. We strongly recommend to close your browser then reopen a new instance of your Semble session to refresh. This should allow the performance to return to normal.

  2. monitoring Sep 23, 2024, 12:15 PM UTC

    We are aware some users are currently experiencing some slowness that is causing issues with the platform and mainly when loading letters, templates or documents. Our engineers are currently monitoring the situation. We strongly recommend closing your browser then reopening a new instance of your Semble session. This refresh should allow the performance to return to normal. Thank you for your patience.

  3. resolved Sep 23, 2024, 02:32 PM UTC

    This incident has been resolved.