Semble experienced a notice incident on April 9, 2025 affecting Semble, lasting 5h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2025, 08:32 AM UTC
We are currently experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not being submitted successfully to Clynxx. We are in liaison with their team and will provide updates on this as soon as possible. Thank you for your patience and understanding.
- identified Apr 09, 2025, 08:57 AM UTC
We are still experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not be sent successfully to Clynxx. We are in liaison with their support team and will provide updates as soon as possible. Thank you for your patience and understanding during this time.
- identified Apr 09, 2025, 10:53 AM UTC
We are currently experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not being submitted successfully to Clynxx. We are in liaison with their team and will provide updates on this as soon as possible. Thank you for your patience and understanding
- resolved Apr 09, 2025, 02:04 PM UTC
The issue with prescriptions via ClynXx has now been resolved. You should be able to submit your prescriptions as normal.