Semantria incident

Intermittent service issues submitting and retrieving documents

Notice Resolved View vendor source →

Semantria experienced a notice incident on January 2, 2016, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2016, 02:17 PM UTC
Resolved
Jan 02, 2016, 05:20 PM UTC
Duration
3h 2m
Detected by Pingoru
Jan 02, 2016, 02:17 PM UTC

Update timeline

  1. investigating Jan 02, 2016, 02:17 PM UTC

    You may receive 500 or 401 errors or have longer processing times than normal.

  2. identified Jan 02, 2016, 03:59 PM UTC

    Network issues inside Amazon causing some timeouts, trying to re-route.

  3. monitoring Jan 02, 2016, 04:13 PM UTC

    Queueing has resumed, but processing is still spotty.

  4. resolved Jan 02, 2016, 05:20 PM UTC

    All processing back to normal.