Semantria incident

slow queue time using job_id

Minor Resolved View vendor source →

Semantria experienced a minor incident on January 19, 2017, lasting 3d 9h. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2017, 05:51 PM UTC
Resolved
Jan 23, 2017, 03:10 AM UTC
Duration
3d 9h
Detected by Pingoru
Jan 19, 2017, 05:51 PM UTC

Update timeline

  1. investigating Jan 19, 2017, 05:51 PM UTC

    Queueing batches of content to Semantria using the job_id feature are taking 15 to30 seconds per batch to queue. Documents are being processed normally once queued. Note that all Excel jobs use the job_id feature.

  2. identified Jan 20, 2017, 01:24 AM UTC

    Fix has been identified. Resolution expected by midnight US/East

  3. monitoring Jan 20, 2017, 02:20 AM UTC

    Batch queue time now down to approximately 5 seconds. Further improvements expected Saturday US East time..

  4. resolved Jan 23, 2017, 03:10 AM UTC

    Queueing times using job_id are back to normal.