Semantria incident

Slow response times

Minor Resolved View vendor source →

Semantria experienced a minor incident on January 25, 2017, lasting 11h 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2017, 04:18 PM UTC
Resolved
Jan 26, 2017, 04:07 AM UTC
Duration
11h 49m
Detected by Pingoru
Jan 25, 2017, 04:18 PM UTC

Update timeline

  1. investigating Jan 25, 2017, 04:18 PM UTC

    Internal connection issues causing variable and at times slow service performance in connection with periodic authorization failures.

  2. monitoring Jan 25, 2017, 08:17 PM UTC

    Adjustments have been made to internal connection pooling parameters, with beneficial impact to content queuing and processing. We will continue to monitor system performance.

  3. resolved Jan 26, 2017, 04:07 AM UTC

    System performance has been operating within expected and acceptable parameters.