Semantria incident

Certificate problems with api.semantria.com

Major Resolved View vendor source →

Semantria experienced a major incident on October 22, 2018 affecting US Frontend, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2018, 01:15 PM UTC
Resolved
Oct 22, 2018, 02:54 PM UTC
Duration
1h 38m
Detected by Pingoru
Oct 22, 2018, 01:15 PM UTC

Affected components

US Frontend

Update timeline

  1. identified Oct 22, 2018, 01:15 PM UTC

    Certificate issues on api.semantria.com are preventing customers who enforce certificate validity from processing documents.

  2. identified Oct 22, 2018, 01:35 PM UTC

    Expect to be resolved in one hour

  3. identified Oct 22, 2018, 02:11 PM UTC

    Submissions to api.semantria.com are now working. EU and AU endpoints are still affected.

  4. identified Oct 22, 2018, 02:32 PM UTC

    AU and EU endpoints are now working. online.semantria.com is still affected.

  5. resolved Oct 22, 2018, 02:54 PM UTC

    All services should be back to normal.