Semantria experienced a major incident on August 21, 2020 affecting US Analytics Processing and US Frontend, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
US Analytics ProcessingUS Frontend
Update timeline
- investigating Aug 21, 2020, 12:19 PM UTC
We are currently investigating processing outages in US as well as SWEB performance issues.
- identified Aug 21, 2020, 12:34 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 21, 2020, 01:16 PM UTC
Underlying hardware issue resolved.