Semantria incident

US English doc processing paused

Notice Resolved View vendor source →

Semantria experienced a notice incident on December 12, 2023 affecting US Analytics Processing, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 12:58 AM UTC
Resolved
Dec 12, 2023, 02:54 AM UTC
Duration
1h 55m
Detected by Pingoru
Dec 12, 2023, 12:58 AM UTC

Affected components

US Analytics Processing

Update timeline

  1. identified Dec 12, 2023, 12:58 AM UTC

    All US English processing is paused. Semantria is still accepting new documents. The problem has been identified and a fix is in progress.

  2. monitoring Dec 12, 2023, 02:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 12, 2023, 02:54 AM UTC

    Please contact support if you notice any further delays in processing.