Sellbrite incident

Database Upgrade

Notice Resolved View vendor source →

Sellbrite experienced a notice incident on January 20, 2016, lasting 7h 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2016, 10:27 PM UTC
Resolved
Jan 21, 2016, 06:00 AM UTC
Duration
7h 33m
Detected by Pingoru
Jan 20, 2016, 10:27 PM UTC

Update timeline

  1. scheduled Jan 20, 2016, 10:27 PM UTC

    We need to upgrade our database to apply some security patches. Unfortunately, this requires a brief downtime.

  2. scheduled Jan 21, 2016, 03:59 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Jan 21, 2016, 04:59 AM UTC

    Beginning upgrade.

  4. in progress Jan 21, 2016, 05:04 AM UTC

    Database is now down. Upgrade is being performed.

  5. in progress Jan 21, 2016, 05:13 AM UTC

    First phase of upgrade is done and we're applying the second part.

  6. in progress Jan 21, 2016, 05:29 AM UTC

    Backup of the database before applying upgrade is taking a little longer than expected. Bear with us.

  7. in progress Jan 21, 2016, 05:45 AM UTC

    Database has been upgraded and we are bouncing each of our servers. Site should be up momentarily.

  8. monitoring Jan 21, 2016, 05:53 AM UTC

    Everything looks like it's running smoothly, checking the systems to make sure we're good.

  9. completed Jan 21, 2016, 06:00 AM UTC

    We're happy to report that the upgrade went smoothly! Your data is safe and secure and the site is up and humming. Thank you for your patience.