Select Star incident

AWS Outage in US-EAST-2

Critical Resolved View vendor source →

Select Star experienced a critical incident on July 28, 2022 affecting Select Star application (app.selectstar.com) and Ingestion jobs and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 05:47 PM UTC
Resolved
Jul 28, 2022, 06:19 PM UTC
Duration
32m
Detected by Pingoru
Jul 28, 2022, 05:47 PM UTC

Affected components

Select Star application (app.selectstar.com)Ingestion jobsSnowflake tag syncSelect Star SearchPopularity update jobsClient REST APINotification Webhooks

Update timeline

  1. identified Jul 28, 2022, 05:47 PM UTC

    The issue has been identified and we are waiting on a fix to be implemented

  2. identified Jul 28, 2022, 06:19 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 28, 2022, 06:19 PM UTC

    The incident has been resolved. All out services are up again.