Select Star experienced a minor incident on September 17, 2022 affecting Select Star Search, lasting 14h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2022, 08:14 AM UTC
We are seeing some search results missing in our Search. We're working on restoring the full capacity of search.
- identified Sep 17, 2022, 08:16 AM UTC
We have determined that this is due to a reindexing operation that was triggered yesterday. We are applying a fix that will backfill all of the missing search results.
- identified Sep 17, 2022, 11:26 AM UTC
We are continuing to work on a fix for that issue. We are applying a fix that will backfill all of the missing search results.
- identified Sep 17, 2022, 02:39 PM UTC
While we are continuing to work on a full resolution, 75% of the data should be available again in search. Some accounts will still experience missing search results, especially when searching for columns or looker and tableau fields.
- identified Sep 17, 2022, 05:11 PM UTC
While we are continuing to work on a full resolution, 90% of the data should be available again in search. Some accounts will still experience missing search results, especially when searching for columns or looker and tableau fields.
- monitoring Sep 17, 2022, 08:27 PM UTC
A fix has been fully implemented and we are monitoring the results.
- resolved Sep 17, 2022, 10:35 PM UTC
This incident has been resolved.