Sekoia MCO1 incident

MCO1 data indexing delays due to storage cluster performance issues

Minor Resolved View vendor source →

Sekoia MCO1 experienced a minor incident on August 5, 2025 affecting Event storage, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 08:40 AM UTC
Resolved
Aug 05, 2025, 01:23 PM UTC
Duration
4h 42m
Detected by Pingoru
Aug 05, 2025, 08:40 AM UTC

Affected components

Event storage

Update timeline

  1. identified Aug 05, 2025, 08:40 AM UTC

    We are currently experiencing a performance issue on our storage cluster in the MCO1 region. This is causing delays in data indexing. We suspect the problem to be related to disk performance issues from our cloud provider, similarly to the previous week. Our engineering team is actively investigating and working towards a resolution. We apologize for any inconvenience caused and will provide an update as soon as we have more information.

  2. resolved Aug 05, 2025, 01:23 PM UTC

    Everything is back to normal and there is no delay anymore since 12:23 CEST. We are currently in discussion with our cloud provider to avoid these incidents in the future. The situation is under control and has been resolved. Thank you for your patience during this incident.