Sekoia MCO1 experienced a critical incident on October 6, 2025 affecting Web application and Event ingestion and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2025, 04:21 PM UTC
We are investigating an infrastructure incident impacting access to Sekoia.io platform. Initial indications point to an upstream provider incident; investigation with the provider is ongoing.
- identified Oct 06, 2025, 05:54 PM UTC
An upstream cloud provider network outage affecting as caused loss of access to the platform.
- monitoring Oct 06, 2025, 05:58 PM UTC
The cloud provider reported a global network outage and indicates restoration. Our initial checks show full recovery of the region, but some additional verification are still in progress. We appreciate your patience and will provide updates as soon as we have more information.
- resolved Oct 06, 2025, 06:51 PM UTC
All components have been tested and are operational. This incident is now resolved. We appreciate your patience and apologize for any inconvenience caused by this incident.