Seismic Software incident

Slowness and degraded performance in U.S. EAST4 region

Minor Resolved View vendor source →

Seismic Software experienced a minor incident on September 30, 2025 affecting U.S. East4, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 04:02 PM UTC
Resolved
Sep 30, 2025, 06:13 PM UTC
Duration
2h 11m
Detected by Pingoru
Sep 30, 2025, 04:02 PM UTC

Affected components

U.S. East4

Update timeline

  1. investigating Sep 30, 2025, 04:02 PM UTC

    We are currently investigating this issue.

  2. identified Sep 30, 2025, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2025, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 30, 2025, 06:13 PM UTC

    This incident has been resolved.