Seismic Software incident

Livesend Recipient Validation Issue

Minor Resolved View vendor source →

Seismic Software experienced a minor incident on October 7, 2025 affecting LiveSend, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 05:20 PM UTC
Resolved
Oct 07, 2025, 08:21 PM UTC
Duration
3h 1m
Detected by Pingoru
Oct 07, 2025, 05:20 PM UTC

Affected components

LiveSend

Update timeline

  1. investigating Oct 07, 2025, 05:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 07, 2025, 06:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2025, 08:21 PM UTC

    This incident has been resolved.