Seismic Software incident

Learning login issues for some customers.

Major Resolved View vendor source →

Seismic Software experienced a major incident on October 13, 2025 affecting Learning Web, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 05:12 PM UTC
Resolved
Oct 13, 2025, 05:42 PM UTC
Duration
30m
Detected by Pingoru
Oct 13, 2025, 05:12 PM UTC

Affected components

Learning Web

Update timeline

  1. investigating Oct 13, 2025, 05:12 PM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2025, 05:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 13, 2025, 05:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2025, 05:42 PM UTC

    This incident has been resolved.