Seismic Software incident

Login issues for some West US customers

Major Resolved View vendor source →

Seismic Software experienced a major incident on October 14, 2025 affecting U.S. West0 and U.S. West1 and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 01:39 PM UTC
Resolved
Oct 14, 2025, 04:40 PM UTC
Duration
3h 1m
Detected by Pingoru
Oct 14, 2025, 01:39 PM UTC

Affected components

U.S. West0U.S. West1U.S. West2

Update timeline

  1. investigating Oct 14, 2025, 01:39 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 14, 2025, 03:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 04:40 PM UTC

    This incident has been resolved.