Seismic Software incident

Slowness and intermittent loading issues with Learning

Minor Resolved View vendor source →

Seismic Software experienced a minor incident on October 31, 2025 affecting Learning Web, lasting 12h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 09:03 PM UTC
Resolved
Nov 01, 2025, 09:53 AM UTC
Duration
12h 49m
Detected by Pingoru
Oct 31, 2025, 09:03 PM UTC

Affected components

Learning Web

Update timeline

  1. investigating Oct 31, 2025, 09:03 PM UTC

    We are currently investigating this issue.

  2. identified Oct 31, 2025, 11:04 PM UTC

    Teams are working on resolution. Customers may see slowness and hanging in some areas of the platform.

  3. monitoring Nov 01, 2025, 12:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 01, 2025, 09:53 AM UTC

    This incident has been resolved.