Seismic Software incident

Issues with content loading in Collections affecting multiple regions

Major Resolved View vendor source →

Seismic Software experienced a major incident on February 27, 2026 affecting U.S. West1 and U.S. West2 and 1 more component, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 03:45 PM UTC
Resolved
Feb 27, 2026, 09:02 PM UTC
Duration
5h 17m
Detected by Pingoru
Feb 27, 2026, 03:45 PM UTC

Affected components

U.S. West1U.S. West2U.S. West3U.S. East0U.S. East2U.S. East3CAN1 (Canada)DocCenter

Update timeline

  1. investigating Feb 27, 2026, 03:45 PM UTC

    We are currently investigating this issue.

  2. identified Feb 27, 2026, 04:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 27, 2026, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 27, 2026, 06:12 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 27, 2026, 09:02 PM UTC

    This incident has been resolved.