Seismic Software incident

Customer are experiencing "503 Service Temporarily Unavailable" when attempting to access Learning

Major Resolved View vendor source →

Seismic Software experienced a major incident on April 6, 2026 affecting Learning API and Learning Chat Support and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 09:00 PM UTC
Resolved
Apr 06, 2026, 09:20 PM UTC
Duration
20m
Detected by Pingoru
Apr 06, 2026, 09:00 PM UTC

Affected components

Learning APILearning Chat SupportLearning Content DeliveryLearning Document DeliveryLearning Email DeliveryLearning VideoLearning Web

Update timeline

  1. investigating Apr 06, 2026, 09:22 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 07, 2026, 12:26 PM UTC

    This incident has been resolved.