Seesaw had 5 outages in the last 2 years totaling 19h 42m of downtime — averaging 0.2 incidents per month.
There were 5 Seesaw outages since October 20, 2025 totaling 19h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.
There will be a short downtime for the Seesaw Image Library Friday May 8th, 2026
Update is complete, Image Library is now available.
We are currently experiencing issues resolving some images in our Seesaw app. We suspect this might be resulting from stability issues with our underlying cloud service provider (AWS), but continuing to investigate the root cause.
We can confirm that the underlying issue is with our cloud service provider (AWS) and they are currently working on a full resolution.
The incident has been resolved. Our cloud service provider (AWS) has remediated the issue, and all images are now functioning as expected.
We are currently experiencing delays in the delivery of scheduled messages. Our team has identified the cause of this issue and working to resolve it. Scheduled items may arrive later than expected.
This incident is now resolved. Customers will receive all messages that were scheduled during our downtime.
We are currently investigating errors uploading to student journals and activities.
The issue has been identified and a fix is being implemented.
This issue has been resolved. For students who continue to see a "No Internet Connection" error, they will need to force quit the app and reopen it, or refresh their browser page to continue working. Autosave will attempt to recover their work from before the upload issue began after they relaunch the app or refresh the page.
Some third-party authentication services, including Clever and ClassLink, are currently experiencing disruptions due to an AWS outage. This may impact your ability to log in using these services. Seesaw is actively monitoring the situation. Please note, this is not a bug in Seesaw. We will provide updates as more information becomes available.
This incident has been resolved.