Seesaw incident

Uploads, Downloads, and Time-Based Actions Failing Due to External AWS Issue

Major Resolved View vendor source →

Seesaw experienced a major incident on August 31, 2021 affecting Seesaw, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 06:00 PM UTC
Resolved
Aug 31, 2021, 09:23 PM UTC
Duration
3h 22m
Detected by Pingoru
Aug 31, 2021, 06:00 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Aug 31, 2021, 06:31 PM UTC

    Starting at around 11am PT, customers are sporadically seeing downloads, uploads, messaging, and other time-based actions fail to complete due to an AWS issue. We are investigating and will update when we have more information. Information on AWS status page: https://status.aws.amazon.com/

  2. investigating Aug 31, 2021, 07:34 PM UTC

    Amazon is continuing to investigate this issue. Information and updates on AWS status page: https://status.aws.amazon.com/

  3. resolved Aug 31, 2021, 09:23 PM UTC

    The issue with downloads, uploads, messaging, and other time-based actions failing to complete due to an AWS issue should now be resolved.