Seesaw incident

Activity Library Outage

Major Resolved View vendor source →

Seesaw experienced a major incident on September 14, 2021 affecting Seesaw, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2021, 08:05 PM UTC
Resolved
Sep 14, 2021, 08:35 PM UTC
Duration
30m
Detected by Pingoru
Sep 14, 2021, 08:05 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Sep 14, 2021, 08:26 PM UTC

    We're currently investigating an issue where the Seesaw Activity Library is experiencing an outage, impacting My Library, Community Library, School & District Library, and Seesaw Lessons Library. We will update on the issue when we have more information.

  2. resolved Sep 14, 2021, 08:35 PM UTC

    This issue should now be resolved — the issue was the Ada Zendesk Support Chatbot, which we have now turned off. The Activity Library should now be fully functional.