Seesaw incident

ClassLink API Issue

Minor Resolved View vendor source →

Seesaw experienced a minor incident on September 24, 2021 affecting Seesaw, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2021, 12:15 PM UTC
Resolved
Sep 24, 2021, 12:22 PM UTC
Duration
7m
Detected by Pingoru
Sep 24, 2021, 12:15 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Sep 24, 2021, 12:15 PM UTC

    At 5:00 am PT we discovered a ClassLink-side API issue that is preventing loading of the Roster Sync dashboard and syncing for ClassLink districts. We've reached out to the ClassLink Team for investigation.

  2. resolved Sep 24, 2021, 12:22 PM UTC

    The Roster Sync dashboard and syncing for ClassLink districts are now operational.