Seesaw incident

Low Error Rate Across Seesaw

Minor Resolved View vendor source →

Seesaw experienced a minor incident on December 7, 2021 affecting Seesaw, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:49 PM UTC
Resolved
Dec 07, 2021, 07:34 PM UTC
Duration
1h 44m
Detected by Pingoru
Dec 07, 2021, 05:49 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Dec 07, 2021, 05:49 PM UTC

    We are currently investigating an issue where a small percentage of users are experiencing 400 errors across the site.

  2. investigating Dec 07, 2021, 06:16 PM UTC

    0.4% of requests across the site are getting an error in response. We are continuing to monitor the issue. Amazon Web Services is experiencing a significant outage in US East. They have identified the root cause and are actively working on remediation. Updates here: https://status.aws.amazon.com/

  3. identified Dec 07, 2021, 06:55 PM UTC

    AWS continues to work on remediating the issue. Seesaw error rate is steady at 0.4%. AWS updates available here: https://status.aws.amazon.com/.

  4. monitoring Dec 07, 2021, 07:32 PM UTC

    Seesaw error rate is back down to normal levels. AWS has identified the root cause and is seeing signs of recovery. https://status.aws.amazon.com/. We are continuing to monitor.

  5. resolved Dec 07, 2021, 07:34 PM UTC

    This incident has been resolved.