Seesaw experienced a minor incident on March 7, 2022 affecting Seesaw, lasting 23h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Seesaw
Update timeline
- investigating Mar 07, 2022, 11:00 PM UTC
We are investigating some teacher reports of missing classes. We have identified root cause and are working on a resolution.
- identified Mar 08, 2022, 03:52 AM UTC
Affected accounts have been identified and we are working to restore their association with the right classes.
- monitoring Mar 08, 2022, 06:08 PM UTC
A fix has been implemented for the affected users so they have been re-added to appropriate classes - we are monitoring / verifying.
- resolved Mar 08, 2022, 10:21 PM UTC
All teachers connections to classes should be fixed. Please email [email protected] if that is not the case.