Seesaw incident

Potential delay in real-time Messaging updates

Minor Resolved View vendor source →

Seesaw experienced a minor incident on September 28, 2022 affecting Seesaw, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2022, 05:21 PM UTC
Resolved
Sep 28, 2022, 10:00 PM UTC
Duration
4h 38m
Detected by Pingoru
Sep 28, 2022, 05:21 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Sep 28, 2022, 05:21 PM UTC

    We are currently investigating issues with real-time Messaging updates as there is an issue with a downstream service provider.

  2. investigating Sep 28, 2022, 10:00 PM UTC

    [Resolved] At approximately 1:30PM Pacific, our downstream service provider resolved the issue on their end. Real-time Messaging updates are now fully operational. Please email [email protected] if you're experiencing any issues.

  3. resolved Sep 28, 2022, 10:00 PM UTC

    This incident has been resolved.