Seesaw incident

Email Sending Delays

Minor Resolved View vendor source →

Seesaw experienced a minor incident on September 29, 2022 affecting Seesaw, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2022, 10:02 PM UTC
Resolved
Sep 30, 2022, 12:30 AM UTC
Duration
2h 27m
Detected by Pingoru
Sep 29, 2022, 10:02 PM UTC

Affected components

Seesaw

Update timeline

  1. identified Sep 29, 2022, 10:02 PM UTC

    We have identified an issue where email notifications are delayed due to an issue with our downstream email service provider. All email notifications will be sent, but users may experience a delay in email delivery. We update again when the delay is resolved.

  2. identified Sep 29, 2022, 11:45 PM UTC

    The issue with our downstream email service provider is resolved and we are currently sending email notifications. We will update again when all delayed emails have been sent.

  3. resolved Sep 30, 2022, 12:30 AM UTC

    The issue with our downstream email service provider is resolved and all delayed emails have been sent.