Seesaw incident

Cannot Playback Videos that Were Recorded from Web/Android on iOS devices

Minor Resolved View vendor source →

Seesaw experienced a minor incident on January 13, 2023 affecting Seesaw, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2023, 04:15 PM UTC
Resolved
Jan 13, 2023, 04:15 PM UTC
Duration
—
Detected by Pingoru
Jan 13, 2023, 04:15 PM UTC

Affected components

Seesaw

Update timeline

  1. identified Jan 12, 2023, 06:09 PM UTC

    We identified an issue where users cannot playback videos that were recorded on the web/Android on iOS devices.

  2. identified Jan 12, 2023, 09:30 PM UTC

    Videos that are recorded on the Web can now be played back on iOS devices. A fix for video playback for videos on recorded on Android is in review.

  3. resolved Jan 25, 2023, 04:15 PM UTC

    This incident has been resolved.