Seesaw incident

Investigating Site Slowness and Connection Issues

Minor Resolved View vendor source →

Seesaw experienced a minor incident on August 8, 2023 affecting Seesaw, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 06:33 PM UTC
Resolved
Aug 08, 2023, 09:44 PM UTC
Duration
3h 10m
Detected by Pingoru
Aug 08, 2023, 06:33 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Aug 08, 2023, 06:33 PM UTC

    We are investigating site degradation (slowness and connection issues) that impacted the site between ~10:50am PT - 11:15am PT. The slowness is temporarily resolved and we are investigating the root cause.

  2. investigating Aug 08, 2023, 07:25 PM UTC

    We are continuing to investigate the site degradation (slowness and connection issues) that impacted the site between ~10:50am PT - 11:15am PT. There has not been any known customer impact since ~11:15am PT today.

  3. resolved Aug 08, 2023, 09:44 PM UTC

    Issue resolved. There has not been any known customer impact since ~11:15am PT today.