Seesaw incident

Investigating Site Slowness and Connection Issues

Minor Resolved View vendor source →

Seesaw experienced a minor incident on August 17, 2023 affecting Seesaw, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 01:54 PM UTC
Resolved
Aug 17, 2023, 02:24 PM UTC
Duration
30m
Detected by Pingoru
Aug 17, 2023, 01:54 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Aug 17, 2023, 01:54 PM UTC

    We are investigating site degradation (slowness and connection issues) that have been impacting some users on the site since ~5am PT.

  2. monitoring Aug 17, 2023, 02:07 PM UTC

    The slowness/connection issues are resolved and we are investigating the root cause of the site degradation that impacted some users between ~5am PT to ~7am PT.

  3. resolved Aug 17, 2023, 02:24 PM UTC

    Site connection / slowness issue resolved. There has not been any known customer impact since ~7am PT today.