Seesaw experienced a minor incident on February 26, 2024 affecting Seesaw, lasting 25d. The incident has been resolved; the full update timeline is below.
Affected components
Seesaw
Update timeline
- investigating Feb 26, 2024, 06:19 PM UTC
Some iOS 17+ users (iPad and iPhone) have reported occasional crashes when creating complex drawings and using the eraser in the Creative Canvas. This is due to a change in Apple's iOS operating system, and we are currently working with Apple to resolve this issue.
- resolved Mar 22, 2024, 06:29 PM UTC
Apple has fixed an issue in iOS 17.4 that was causing occasional crashes when creating complex drawings and using the eraser in the Creative Canvas. iPad and iPhone users on iOS 17.0 - 17.3 are encouraged to upgrade to iOS 17.4.