Seesaw incident

500 Error When Students Respond to Activities

Major Resolved View vendor source →

Seesaw experienced a major incident on July 23, 2024 affecting Seesaw, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 08:35 PM UTC
Resolved
Jul 23, 2024, 09:54 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 23, 2024, 08:35 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Jul 23, 2024, 08:35 PM UTC

    We’ve identified an issue for some students responding to activities and saving their work. We are working on a fix.

  2. identified Jul 23, 2024, 09:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 23, 2024, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2024, 09:54 PM UTC

    This incident has been resolved.