Seeking Alpha incident

Contributor statistics paused

Minor Resolved View vendor source →

Seeking Alpha experienced a minor incident on July 18, 2016, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2016, 01:19 PM UTC
Resolved
Jul 19, 2016, 08:49 PM UTC
Duration
1d 7h
Detected by Pingoru
Jul 18, 2016, 01:19 PM UTC

Update timeline

  1. identified Jul 18, 2016, 01:19 PM UTC

    We are upgrading the statistics database disks, and will report back when the upgrade is complete. Counting in the background is still operational. We are also investigating why we weren't pro-actively alerted in this case.

  2. identified Jul 18, 2016, 10:29 PM UTC

    Update: The disk space increase is still in progress and our Plan B failed due to low-level database / SSL renegotiation issues. This has been a crossing over of *three* nasty occurrences. We are leveraging all possible support from our partners, and we are treating this with highest urgency. Statistics are being recorded, and will be published as soon as our database is ready to accept them. Normal browsing of our website is unaffected.

  3. identified Jul 19, 2016, 06:51 AM UTC

    We're please to say statistics are now being brought up to date. We'll update further when loading is complete - ETA few hours.

  4. resolved Jul 19, 2016, 08:49 PM UTC

    Statistics up to date, we'll continue to monitor closely.