Seeking Alpha incident

Website is partially down

Major Resolved View vendor source →

Seeking Alpha experienced a major incident on October 5, 2020 affecting Website, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2020, 12:12 PM UTC
Resolved
Oct 05, 2020, 03:00 PM UTC
Duration
2h 48m
Detected by Pingoru
Oct 05, 2020, 12:12 PM UTC

Affected components

Website

Update timeline

  1. identified Oct 05, 2020, 12:12 PM UTC

    One of our main Amazon managed databases is down, we are working with AWS support to fix it ASAP.

  2. identified Oct 05, 2020, 01:29 PM UTC

    The failed Database service is still down. AWS is working on resolving it. In the meantime, we limited the outage to only symbol pages that are heavily dependent on that database.

  3. monitoring Oct 05, 2020, 02:32 PM UTC

    The database service has been restored, we are monitoring the situation. Some specific data points might be outdated or unavailable for some additional time.

  4. resolved Oct 05, 2020, 03:00 PM UTC

    This incident has been resolved.