SEEK experienced a major incident on September 20, 2024 affecting Auth, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Auth
Update timeline
- investigating Sep 20, 2024, 11:33 PM UTC
We are currently investigating this issue.
- monitoring Sep 21, 2024, 12:01 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Sep 21, 2024, 12:44 AM UTC
Error rates & latency remain elevated. We are working with our identity provider on a solution.
- monitoring Sep 21, 2024, 01:47 AM UTC
Error rates & latency have reduced to normal. We are continuing to work with our identity provider on identifying the cause.
- resolved Sep 21, 2024, 02:09 AM UTC
Error rates & latency have reduced to normal. We are continuing to work with our identity provider on identifying the cause.