Security Cloud Control Firewall Management incident

Security Cloud Firewall Management - Few services impacted by AWS outage

Major Resolved View vendor source →

Security Cloud Control Firewall Management experienced a major incident on October 20, 2025, lasting 10h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:34 PM UTC
Resolved
Oct 21, 2025, 12:15 AM UTC
Duration
10h 41m
Detected by Pingoru
Oct 20, 2025, 01:34 PM UTC

Update timeline

  1. monitoring Oct 20, 2025, 01:34 PM UTC

    AWS has experienced a significant incidence starting at 6:40 UTC which impacted the following CDO services: - SAL - services have been restored at 9:40 UTC - FTDs managed by FDMs - services have been restored at 9:40 UTC - FTD Dashboard reports - still impacted

  2. monitoring Oct 20, 2025, 01:34 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 21, 2025, 12:15 AM UTC

    This incident has been resolved.