Security Cloud Control Firewall Management incident

Device Communication Issue (US region only)

Notice Resolved View vendor source →

Security Cloud Control Firewall Management experienced a notice incident on May 14, 2021, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2021, 06:42 PM UTC
Resolved
May 14, 2021, 07:34 PM UTC
Duration
51m
Detected by Pingoru
May 14, 2021, 06:42 PM UTC

Update timeline

  1. investigating May 14, 2021, 06:42 PM UTC

    We are currently experiencing issues in our device communication service. We are currently investigating.

  2. resolved May 14, 2021, 07:34 PM UTC

    The issue has been resolved. One our queuing services was in a bad a state requiring a restart. All services are now operational.