Security Cloud Control Firewall Management incident

Device Communication Issues

Notice Resolved View vendor source →

Security Cloud Control Firewall Management experienced a notice incident on May 14, 2021, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2021, 07:49 PM UTC
Resolved
May 15, 2021, 01:35 AM UTC
Duration
5h 46m
Detected by Pingoru
May 14, 2021, 07:49 PM UTC

Update timeline

  1. investigating May 14, 2021, 07:49 PM UTC

    We are currently experiencing issues in our device communication service. We are currently investigating.

  2. identified May 14, 2021, 08:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2021, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 15, 2021, 01:35 AM UTC

    This incident has been resolved.