SecurID experienced a notice incident on May 25, 2025 affecting access-eu Administration Console, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
access-eu Administration Console
Update timeline
- monitoring May 25, 2025, 09:42 AM UTC
The issue affecting RSA ID Plus has been identified and corrected. The SaaS Operations team is continuously monitoring. We will post a root cause analysis as soon as it is available.
- monitoring May 25, 2025, 09:43 AM UTC
We are continuing to monitor for any further issues.
- resolved May 25, 2025, 11:12 AM UTC
After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus has been resolved. We will post a root cause analysis as soon as it is available.