SecurID incident

RSA SecurID Access Service Incident (NA Region)

Minor Resolved View vendor source →

SecurID experienced a minor incident on June 8, 2021 affecting na.access Administration Console, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 07:38 AM UTC
Resolved
Jun 08, 2021, 08:03 AM UTC
Duration
25m
Detected by Pingoru
Jun 08, 2021, 07:38 AM UTC

Affected components

na.access Administration Console

Update timeline

  1. investigating Jun 08, 2021, 07:38 AM UTC

    RSA has detected an issue affecting RSA SecurID Access. RSA SaaS Operations is investigating the issue and will post updates as they become available.

  2. monitoring Jun 08, 2021, 07:59 AM UTC

    The issue affecting RSA SecurID Access has been corrected. The RSA SaaS Operations team is monitoring the fix. RSA will post a root cause analysis as soon as it is available.

  3. resolved Jun 08, 2021, 08:03 AM UTC

    After monitoring the fix, RSA SaaS Operations has determined that the incident affecting RSA SecurID Access has been resolved. RSA will post a root cause analysis as soon as it is available.