SecurID incident

SecurID Service Incident (NA Region)

Major Resolved View vendor source →

SecurID experienced a major incident on December 20, 2021 affecting na.access Administration Console, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2021, 07:32 AM UTC
Resolved
Dec 20, 2021, 08:40 AM UTC
Duration
1h 7m
Detected by Pingoru
Dec 20, 2021, 07:32 AM UTC

Affected components

na.access Administration Console

Update timeline

  1. investigating Dec 20, 2021, 07:32 AM UTC

    We have detected an issue affecting SecurID. SaaS Operations is investigating the issue and will post updates as they become available.

  2. resolved Dec 20, 2021, 08:40 AM UTC

    After investigating this issue, SaaS Operations has determined that the issue was opened due to a false positive. No Service disruption has occurred and all service remain operational.