SecurID incident

SecurID Service Incident (NA Region)

Major Resolved View vendor source →

SecurID experienced a major incident on January 7, 2022 affecting na.access Authentication Service, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2022, 12:57 AM UTC
Resolved
Jan 07, 2022, 01:23 AM UTC
Duration
25m
Detected by Pingoru
Jan 07, 2022, 12:57 AM UTC

Affected components

na.access Authentication Service

Update timeline

  1. investigating Jan 07, 2022, 12:57 AM UTC

    We have detected an issue affecting SecurID. SaaS Operations is investigating the issue and will post updates as they become available.

  2. resolved Jan 07, 2022, 01:23 AM UTC

    SaaS Operations has determined that this incident was generated by a false positive alert. There were no service incidents that impacted the SecurID Cloud Authentication service.