SecurID incident

SMS and Voice Authentication

Notice Resolved View vendor source →

SecurID experienced a notice incident on June 8, 2023, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2023, 02:52 PM UTC
Resolved
Jun 08, 2023, 05:51 PM UTC
Duration
2h 58m
Detected by Pingoru
Jun 08, 2023, 02:52 PM UTC

Update timeline

  1. identified Jun 08, 2023, 02:52 PM UTC

    We have identified an issue affecting those customers who are using SMS and voice authentication methods. We are currently working with our voice and SMS provider, who is investigating the issue.

  2. resolved Jun 08, 2023, 05:51 PM UTC

    The incident affecting SMS and voice authentication methods has been resolved. We will post a root cause analysis as soon as it is available.