SecurID experienced a minor incident on May 21, 2024 affecting na.access Authentication Service, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
na.access Authentication Service
Update timeline
- investigating May 21, 2024, 04:51 AM UTC
We have detected an issue affecting RSA ID Plus. SaaS Operations is investigating the issue and will post updates as they become available.
- monitoring May 21, 2024, 05:08 AM UTC
The issue affecting RSA ID Plus has been corrected. The SaaS Operations team is monitoring the fix. We will post a root cause analysis as soon as it is available.
- resolved May 21, 2024, 06:19 AM UTC
After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus has been resolved. We will post a root cause analysis as soon as it is available.