SecureGive incident

Users unable to complete a transaction

Major Resolved View vendor source →

SecureGive experienced a major incident on February 10, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2021, 05:43 PM UTC
Resolved
Feb 10, 2021, 03:45 PM UTC
Duration
—
Detected by Pingoru
Feb 10, 2021, 05:43 PM UTC

Update timeline

  1. resolved Feb 10, 2021, 05:43 PM UTC

    SecureGive was impacted by an issue with one of our transaction processing partners that lasted about 45 minutes this morning. This prevented users from being able to select a payment method to complete their transaction. Additionally, Text Giving users were not able to complete a successful transaction via SMS. All systems are restored and operational.