Secured Signing experienced a major incident on January 30, 2024 affecting Secured Signing API, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Secured Signing API
Update timeline
- investigating Jan 30, 2024, 02:20 AM UTC
We are currently investigating an issue relating to intermittent disruption to the Secured Signing API service.
- identified Jan 30, 2024, 02:35 AM UTC
We have identified the issue and a fix is being implemented.
- monitoring Jan 30, 2024, 02:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2024, 02:39 AM UTC
This incident has been resolved.